Heather McPherson

Originally from Suffolk, Heather is a lifelong resident of Hampton Roads and proudly carries on her family’s legacy as a fourth-generation transportation and logistics professional. Her journey in the industry began early—at just six years old, she took on her first role as a determined Saturday morning office admin at her father’s trucking company. That early experience laid the foundation for a dynamic career that has included helping launch two drayage startups, leading high-performing teams, and serving successfully as an operations supervisor.

Today, as General Manager of CBT Logistics Group, Heather brings decades of hands-on expertise and a process-driven mindset to the table. Her leadership is grounded in a commitment to boosting productivity, streamlining efficiency, and driving profitability across the organization. She is equally passionate about delivering exceptional customer service and fostering a team culture that prioritizes responsiveness, accountability, and operational excellence.

When not immersed in refining SOPs or optimizing workflows, you can find Heather exploring her passions—whether traveling, indulging in culinary adventures, deepening her practice as a certified Reiki practitioner and life coach, or relaxing at home with her four spirited and entertaining dogs.